Help and FAQs

Below are our Frequently Asked Questions. Still have a question? Contact BLADE Flier Relations by phone (844-FLY-BLADE) or email (

How much luggage can I bring on my flight?
What is your weather policy? What if my flight can’t leave because of weather?
What is your cancellation policy?
Do I need to bring an ID?
How does a Bounce Airport Transfer work? What are travel times? Is ground transportation provided?
Once I’ve booked a seat, can I move to a different flight?
Do children need a seat?
Can my pet travel with me?
Where do flights depart and arrive? What are the airport addresses?
Why is my Charter still Pending, and not Confirmed yet?
What if I am late for my flight?
How do BLADE Credits work?
How long will it take to get to my destination?
What is the difference between a crowdsourced charter and a regular charter?
Are there additional fees that I may incur when I book travel?
Why does BLADE need to know my weight? Is there a weight limit for passengers?
If I have an allergy can I still fly?
What is BLADE? How does it work? Do I need a membership?
How does the BLADE referral code program work? (no longer active)
Does BLADE operate as an air carrier? Does BLADE own the aircraft I’m flying on?